At ABAYON all products are hand-made and once your order has been placed the production of the product will start. We kindly request you allow 1 week for the production of your products before it is dispatched. During busy periods (Eid/Ramadan) please allow up to 1-2 weeks for your order to be made before dispatch.
Once your order is completed, you will receive a dispatch email containing a tracking details.
All UK orders will be delivered using Royal Mail. Delivery time after dispatch will take 1-4 working days.
After your order has been dispatched and tracking information has been provided, ABAYON is not responsible for the loss or delay of the parcel. We expect all customers to keep track of your parcel using the tracking details provided to ensure completed delivery.
All international orders will be delivered using UPS or Royal Mail. Delivery time after dispatch will take 4-7 working days. Tracking details will be provided within dispatch email after products have been dispatched.
We expect all customers to keep track of your parcel using the tracking details provided to ensure completed delivery. Customers may be liable to pay additional shipping fees after the 2nd failed attempt of delivery to the customer.
INTERNATIONAL TAXES & DUTY *IMPORTANT DISCLAIMER*
ABAYON will NOT take responsibility for International tax and duty charges. Please note ABAYON will NOT take responsibility for delays due to custom clearance as this is not within our control. If parcel is delayed this may be due to parcel being held at customs needing tax and duty fees being payed, this information can be found with the tracking details provided if this is the case and this is the responsibility of the customer.
If you fail to comply with your country’s custom regulations and consequently the parcel is returned to ABAYON, you will be liable for the additional fees charged for return and re-delivery.
For more information on what tax and duty fees may be payable by you, we strongly recommend checking your country’s customs website or contacting them directly BEFORE placing your order.